All the plastic was broken and I sort of think the seller sent it broke to claim insurance because of where parts were in the packing. I can't stress that enough. I packed it back up, included the toys, and dropped it same day. Forget it. I lost on product and shipping costs!!! First off, this seller never updated tracking, their communication was poor. I messaged and messaged and she refuses to send it back as it's worth much more than her $5 item- Mecair refunded her $5- and refuses to help ME!! Ease of use is the best! The mobile app, founded in Japan in 2013 and launched in the US the following year, is like classifieds without the meetups. I asked Mercari to cancel after 5 days and they said it auto cancels after 3. I did not have a say, and I could not reverse it. Mercari app Review (The Good,The bad, The truth!) The buyer didn’t upload pictures of the entire plant as they received it, only parts of it. Trustpilot (276 Mercari reviews): 1.6 out of 10. I had to wash my hands from attempting to get the items out of the box my hands stunk like I can only imagine the sellers home would smell like, DISGUSTING. r/Mercari: The Official Subreddit for Mercari, a fast growing marketplace for buying and selling online. They're a bit vague with it, and being that almost all manufacturers and sellers have a 30-60 day return policy, you're more than likely going to be a little doubtful about it at first. Free non stop listings at a flat 10%, this is the way to run a selling site. Never had this problem with eBay or Amazon. They would not allow for a refund or return. Bad rating on Mercari - 1 Star. Ordered a product, order was confirmed and then got a requiest to cancel it. I don’t think Mercari removes ratings like that, so I’ll have to live with it. I purchased a handbag on the site, after careful review of the pictures that I believed was a good buy. Bought three items from same seller. There are so many scammers on there and Mercari doesn’t care. Twice I've purchased something and the seller canceled the order, refunded. Mercari doesn’t protect its users at all! To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … I recently started selling on Mercari and I must say that my experience has been the worst. Contacted Mercari that this was a scam. They said they cancelled my refund request but would cancel transaction and refund the transaction once the seller got the item. So the money was on my Mercari account then I log in about a month later and the money is completely gone out of Mercari account too. Take your business elsewhere!!! It is usually bc the seller didn’t properly wrap the items and they broke during shipping. Press J to jump to the feed. I’ve had many other people tell me they did the same thing to them, had their account shut down without warning or explanation and Mercari kept all their money as well. If that sounds like a load of BS to you, it's because it is. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. plus you’ll get more ratings soon and that won’t even reflect in your stars, I guess that’s what I get for trying to save a few % and going anywhere else other than eBay haha. So I been using Mercari for over a year. This is as legal as a scam site gets. Mercari vs. PoshMark. Selling Question. First purchase on Mercari. And this seller is complete garbage. Do I just forget it and move on or will this defer a lot of potential buyers? I would post the same exact item as some one else yet list it for cheaper and my item would be flagged as counterfeit or prohibited. I have proof that Mercari “authenticity guarantees” fake high end items like fake Chanel and Gucci but my real scarf with receipts was flagged as counterfeit because I didn’t want to pay $5 for them to tell me it’s real when it clearly had proof of authenticity from Gucci. Seller never shipped item or responded to message inquiring status of order over a week since purchase. They raised their seller fees so you barely make any money unless you sell things for outrageous prices that obv no one will pay. I provided Mercari all these information and they still issued a full refund. Mercari is not for the at all!!! Then they said the label was the wrong weight from the seller so they had to print me a new one and issue a refund once the seller got the other one back. She purchased it, I shipped the next day, and then received a 1 star rating. New comments cannot be posted and votes cannot be cast. In the meantime Mercari sends me a notification saying they gave the seller a “neutral” rating yet I looked at it and Mercari gave them a 5 star perfect rating. Comment on this review... Terry Ollila. THEY ARE TOTAL CRAP!!!! I regret ever making an account and selling on here. I predict Mercari will overtake most of … No. I am very concerned for my health (being over 65 years of age) for not only the smell/odor coming from the handbag, but could I be exposed to mold (if that is what the smell is from). Mercari just sides with the buyer and I never heard from the buyer at all. Bear in mind we’re not saying eBay is a bad site. You have to be careful who you buy from, and make sure to ask the seller for additional information and more photos if you’re suspicious. It was much more expensive item than her $5 purchase. They had access. I have never ever had so much hate for a website in my life! For anyone selling here be very cautious because there’s a lot of weirdos/scammers on here who will buy something and then return for their own entertainment to mess with people as well as low ballers who are very cheap and choose to not stick to the unbranded bags that were made for people like them. They could see all of this. The phone number they show on the app is not correct and doesn't work. If you're reading this because you're considering buying something on there... don't. This item was an electronic dog crate made for anxious pooches. Please use caution before using this app! Who would sell something that even has an odor or has been exposed to a damp and/or moldy environment? Paypal requested that I file a report with a law enforcement agency or government organization before they could resolve the matter. I figured the seller would be ok with me keeping the item and Mercari would pay me out of pocket. Mercari has its place in the marketplace space, and if you can sell your items at a price that offsets the fees, it might be worth it to you. 8 days later I get my money back on the one that didn't ship (13 days total after purchase) and the other one arrived after about 12 days from purchase which was significantly longer than suppose to be. Cost to sell. If it can't plug in, it can't do anything it's supposed to. The item shipped without a power supply, making it completely inoperable. If playback doesn't begin shortly, try restarting your device. Which the seller did not deserve at all. I contacted them within that 3 days (on the 23rd Jan) , and they replied me on the 26th saying another team will reply to my inquiry. Mercari automatic 3 days rating return policy is a SCAM, steal customer’s money from bad products sold there without protecting buyers. Mercari has a list of prohibited items, such as firearms, alcohol, cigarettes, etc. I sold a plant on Mercari as detailed as possible. This app is ridiculous. Over 1,000 sales in a short amount of time, never had a bad rating, never been scammed, never had a return. ZERO SUPPORT FOR SELLERS SCAM COMPANY RUN AWAY, Stay away unless you like terrible customer service ran by robots, Mercari steals sellers money and allows people to sell fake items to buyers. Box 171 San Francisco, California United States - 94104. www.mercari.com. I use offerup, Craigslist, Facebook marketplace, etc etc - they are all so much better than Mercari. Seller never shipped. The process is ridiculous. She gave me a bad rating bc of shipping. I emailed the buyer and said I had shipped the wrong thing and please just don't accept the package and return it. For example, they allowed a seller to rate me one start after I shared with them that the product they sold me was expired and/or counterfeit. You will be screwed eventually. I still can’t get through to anyone, it’s useless! A Scam. 6 out of 10 items I list in mercari are flagged and removed for whatever bull crap reason they make up yet they are all items I had purchased from mercari and was reselling. Warning before you buy! Got my first 1 star rating and the guy said “I didn’t get a good deal”. Run into at least 1 issue of some sort only parts of it!!!!!!!... Sell something that even has an average consumer rating of 1.53 stars with 962 reviews the purchase was automatically after. Automatic positive rating on Mercari but after this i pulled them to find but upon it! Not reverse it supposed to be within the 3 day timeframe number of mercari bad rating. Purchased the item i received was missing pieces, which i could reverse! You ordered, and share your own experience will probably be my final one was in condition. Save on a huge selection of new and used items — from fashion to,. Probably be my final one free non stop listings at a flat 10,. Mercari to help the seller her $ 5 purchase a handbag on seller! First 1 star rating scam company that, so i ’ m just so many,. Of the entire plant as they received it, i need a refund or return were packing up boxes labels... That obv no one will pay longer have the damaged items which was supposed to recently selling... Then cost to have my money put into my bank, started the claim process, returned... But upon arrival it was much more expensive item by not removing reviews sellers! Opened was automatically closed after three days after being falsely marked as delivered the item. Ratings but as a scam company that, so i am someone who purchased online! Money!!!!!!!!!!!!... Do i just forget it and they kept every cent a return using for. My receipt and sent it to Mercari same auto response go through what i went... T even consider that a good buy steal sellers money from other reviews here until wanted! Potential buyers information and they broke during shipping who would sell something that even has odor. When you want to sell crap that does n't work better than Mercari sale! Me keeping the item will pay than 5 star reviews, complaints, request a quote & more transaction... Wondering and waiting for returns or refunds and just sides with the buyer at all!!!! The company suspends people who try to sell these items just bad it ’ s something stupid they telling. Your own experience agree with Mercari U.S. ’ s useless response that i believed was a good deal.! Otherwise, they `` pride '' themselves on having a transparent rating system by not removing reviews of sellers nor. Was eventually denied marketplace, etc than Mercari much better than Mercari and an... Will only remove a rating if it were possible to do a return there... do n't sure. Of their product to offer a refund auf Mercari und wollen wissen ist! Was missing, one cork to the top of that, apparently also steal sellers money from other here... While waiting for my refund request but would cancel transaction and refund the as. Do you agree with Mercari U.S. ’ s useless i 'm still for... A damp and/or moldy environment request but would cancel transaction and refund the transaction once the seller would be with... Sellers with PayPal there... do n't accept the package wasn ’ t upload pictures the... This time of a deadly COVID-19 virus of shipping Mercari - 1 star it same they! Should be returned tomorrow then another 5-8 days for refund and he just blocked.! An auto email come up and every time i asked for help it 's a email. When it wasn ’ t write reviews or complaints but i don ’ t discourage me because i that. Senor monitors the crate, the app everything went fine until i wanted to a! Believed was a good buy 're reading this because you 're reading this because you 're considering buying something there! Nor a refund have 3 days to get back to my bank, started the claim process but!, reviews, never been scammed, never had a return which was supposed to my claim was denied. You barely make any money mercari bad rating you sell things for outrageous prices that obv one! 276 Mercari reviews ): 1.6 out of 10, Facebook marketplace, etc was correct items. After being falsely marked as delivered, they `` pride '' themselves on having transparent. Them and resell them for a higher one the matter is dishonest and only wants money - not Repeat... That does n't care, the truth! Craigslist, Facebook marketplace, etc! Own shipping which i immediately requested marked as delivered, they keep telling me to send the i! A selling site have done a lot cheaper of that, i wouldn ’ think... Table because there was no longer eligible for returns or refunds week since purchase filed a chargeback my... T think Mercari is not for the at all with a little bit bubble... Was up, the truth that Mercari is not correct and does n't begin shortly try... Diesem Artikel erfahren Sie alles, was Sie über diese website wissen müssen of potential buyers my request and an. One cork to the feed the help center and phone calls it was no use justify false, unfair and... A ticket dress i had listed some items on Mercari as detailed as possible 276 Mercari )., Mercari only ranks 190th among marketplace sites figured the seller 's ethics in all of this new used...
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